Navigating Aged Care
Navigate your way through the Australian aged care system with ECH by your side.
Are there times when you want someone to turn to for straightforward and factual advice? Someone who understands the different issues and concerns that can arise as you get older?
You might want information to assist you in planning for the future, or you could be in a crisis situation and need answers fast from someone who understands how stressful having to make important decisions quickly can be.
ECH can provide advice and support to you in many different areas, such as:
Have you heard the terms ACAT assessment, Consumer Directed Care (CDC), Regional Assessment Service (RAS) or My Aged Care and are unsure what they mean? Are you unclear about what services are available, how much they cost and whether you can get any subsidies or financial assistance? ECH can provide you with information on navigating the aged care system, advise you on the services available to you, and guide you through the process required to access them. You are welcome to speak to one of our experienced team members over the phone or via email.
ECH is a not-for-profit organisation founded on the values of integrity, empathy and respect. You can be sure that you will receive information in a way that respects your individual circumstances, needs and interests. ECH operates within all legal and regulatory frameworks, meaning the information provided to you is easy to read and understand. If you decide to enter a contract for a service provided by ECH, ECH will ensure that you clearly understand all financial information as well as your rights and obligations before signing any documents. There are never any hidden fees or clauses with ECH.
Thousands of South Australians come to ECH for advice and services which enable them to remain living confidently and independently in their own home.
Our experienced team members are there to listen to you. They can provide you with the right information to enable you to confidently make fully informed decisions about your current and future needs.
If you want to know more about the services available to you, why not ask ECH by calling 1300 275 324 or by emailing firstname.lastname@example.org.
1300 275 324
+61 8 8407 5151