1300 275 324

Would you like to know why ECH is viewed as one of the most respected and trusted aged care providers in South Australia?

Since its foundation in 1964, ECH has worked hard to establish itself as a highly trusted provider of aged care services in South Australia.

Today, ECH is one of the largest integrated providers of wellness, in-home and social services, as well as retirement accommodation, in South Australia. Which means that by choosing ECH you are choosing an experienced aged care provider which provides an extensive range of services.

ECH has proven year after year to be financially sound with a strong balance sheet. So, you needn't worry that ECH won't be around for you when you need them. You can view the 2015/2016 Financial Statement here.

ECH is a charity and not-for-profit organisation registered with the Australian Charities and Not-for-Profits Commission (ACNC). ECH was established for the benefit of its members, and as such there are no share-holders. As directed by ECH's constitution, any profits go straight into reinvestment to increase and improve the services provided. ECH is guided solely by the needs of its members, and not by the need to make profits for shareholders.

We embrace diversity

ECH is highly committed to become more inclusive of clients and staff with differing backgrounds. ECH is constantly tailoring its services to reach diverse social groups, such as culturally and linguistically diverse (CALD), lesbian, gay, bisexual, transgender and intersex (LGBTI), and First Australian communities. ECH both celebrates and embraces diversity. 

ECH is also non-denominational and welcomes people from all religious backgrounds.

In 2014, Alzheimer's Australia recognised ECH for its ongoing efforts to develop and utilise dementia-friendly approaches to its physical environments, staff training and services. Addressing the specific needs of people living with dementia or memory loss, as well as those living alongside them, is a central focus of ECH. As an example, ECH has custom-built an overnight respite centre incorporating visual cues and smart sensors, specifically designed to meet the needs of people experiencing dementia or memory loss.

Our Accreditation

ECH was the first South Australian independent village operator to attain Quality Innovation Performance (QIP) accreditation. QIP accreditation was awarded after ECH consistently showed that they met the standards set by the International Retirement Community Accreditation Scheme (IRCAS). These standards include high levels of safety and quality, good governance, environmental sustainability and a genuine commitment to continuous quality improvement across all retirement villages.

Our Board

ECH has a Board of Directors who have the responsibility for setting the overall strategic directions and policies of ECH, in line with its constitution. The Board is also responsible for ensuring ECH always complies with all regulatory requirements (such as the Aged Care Act, Retirement Villages Act and the Residential Tenancies Act). The Board is made up of experienced professionals from a wide range of business and community sectors.

Our Staff

The directions of the Board are implemented on the ground level by ECH's qualified and experienced staff, including a Chief Executive and General Managers. All ECH staff are committed to delivering high quality and relevant services to ECH members.

ECH has a stringent staff recruitment process, so you can be sure that only the best people will be employed. Staff are required to undertake ongoing training to keep up-to-date with best practice standards, as well as to continue their professional development. Staff are also fully insured, so, in the unlikely event that something should go wrong, they are fully covered.

If you are interested in joining the ECH team, please visit ECH's Careers page for more information.

Call us

1300 275 324

International callers

+61 8 8407 5151

Email us

ask@ech.asn.au