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rainbow tick ech

‘ECH is highly committed to being inclusive of clients and staff with differing backgrounds. ECH is constantly tailoring its services to reach diverse social groups, such as culturally and linguistically diverse (CALD), lesbian, gay, bisexual, transgender and intersex (LGBTI), and Aboriginal and Torres Strait Islander communities. 

ECH both celebrates and embraces diversity. ECH is also non-faith based and welcomes people from all religious backgrounds’. 


ECH has become the first South Australian aged care provider to receive Rainbow Tick accreditation, recognising the enterprise's commitment to celebrating diversity and providing services for the Lesbian, Gay, Bisexual and Intersex (LGBTI) community.

Rainbow Tick accreditation is given to enterprises that meet six national standards of inclusive practice and service delivery for LGBTI clients and only 12 enterprises across the country have achieved it.

The Rainbow Tick accreditation demonstrates to current and future ECH clients, as well as ECH employees, the commitment ECH makes to being a safe and inclusive space. It also recognises that ECH is the forefront of the aged care industry in terms of celebrating and embracing diversity.

ECH Diversity Manager, Robyn Burton, recently spear-headed a project working with a group of lesbians, gay men and transpeople aged 55 or older to co-design services for LGBTI older people.

ECH has been on a year-long journey to ensure access, service delivery and employment experience for people from LGBTI communities are positive and welcoming. Older people in South Australia’s LGBTI communities are strong, resilient and know what they want from an aged care provider. The work that ECH has done has resulted in the development of some tailored services that the enterprise is rolling out over the next six months.

Along with engagement with older LGBTI people, ECH has undertaken extensive staff training and work to develop new and update existing policies and procedures to guide culturally sensitive support to clients of the LBGTI community. 


Here you will find information related to supporting ECH's diverse membership, with particular focus on people from CALD, LGBTI and Aboriginal and Torres Strait Islander communities.

Diversity Resource Directory

This directory provides a library of useful websites where you may find further information on diversity.


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