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The health and safety of our clients, residents and staff continues to remain our highest priority. On that basis we are monitoring the situation with COVID-19 extremely closely and are continuing to follow the advice from SA Health and the Australian Government Department of Health and acting on their recommendations.

Latest Update: March 26

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Following advice from SA Health, ECH will no longer be accepting cash payments for wellness and social activities. From 26 March 2020 all ECH sites will be cash-free facilities. You will be able to pay via Direct Debit.


ECH Chief Executive Dr David Panter shares more details on what ECH is doing to help prevent the spread of COVID-19 in this short video.



COVID-19 Preventative Measures

We are working with staff at all levels of our organisation to ensure they are fully aware of all the preventative measures and have access to the latest information and updates. SA Health have created a simple flow chart that helps to explain what to do in various situations, click here to view it.


COTA SA has developed a FAQ information page on COVID-19 which you can view here. This FAQ page also includes a join COTA SA and Australian Department of Health fact sheet about COVID-19 and the measures you, your family and friends can take to protect older Australians.



What ECH Is Doing

To enable our staff to comply with the Australian Government’s decision to ban gathering of persons across a range of venues, including pub, clubs, indoor sporting venues and gyms we will be pausing our group exercise classes (including talk back groups) from midday Monday 23 March until further notice. You will still be able to book individual Allied Health appointments, however to help us all maintain social distancing measures, we kindly ask you to please refrain from bringing friends or family to the appointment unless absolutely required.

Maintaining your health and well-being is important and to help with this we are happy to work with you on the best way to deliver our wellness services in your home. We can also work with you to create a personalised home exercise program tailored to your needs, if you would like to find out more please call our team on 1300 275 324.

ECH Clients

If you are concerned that you may have come into contact with COVID-19, or indeed have become infected, please contact your GP as normal. If it is confirmed that you have tested positive to COVID-19, please contact ECH on 1300 275 324 and we will discuss your service requirements.

Home Medicines Services

The Australian Government has implemented a Home Medicine Service for PBS prescriptions for eligible customers.

This service supports the use of home medicines delivery options available through pharmacies enabling patients who are aged over 70 years and have specific medication, to have their prescriptions delivered to their home. This service removes the need for a patient to visit the pharmacy in person.

The Home Medicines Service is available from participating pharmacies across Australia. To find out if you are eligible for this service, check out this fact sheet.