What are they and why are they important to you?
At ECH, we are governed not only by our own promise to help you get more out of life, but also guided by a set of Aged Care Quality Standards. These standards are a set of guidelines aimed at improving the quality and safety of aged care services in Australia.
As part of the new Aged Care Act and regulatory model, coming into effect on 1 July 2025, the existing standards have been further strengthened. These updated standards were developed following the recommendations of the Royal Commission into Aged Care Quality and Safety, which highlighted the need for significant improvements in the sector.
ECH is committed to quality and supports the strengthening of the standards to inform the way we provide our service and engage with you, based on your needs and preferences.
The revised standards cover several vital areas, including dementia care, diversity, governance, and clinical care.
The standards emphasise a human rights-based approach to care, focusing on consumer dignity, choice, and respect.
The strengthened standards support continuous improvement and best practices. By setting clear expectations and providing guidance, the standards encourage providers like ECH to strive for excellence and innovate in our delivery of care services.
In summary, the strengthened Aged Care Quality Standards are essential for improving the quality, safety, and effectiveness of aged care services in Australia. They promote consumer dignity and choice, enhance transparency and accountability, and support continuous improvement in the sector.
Below is a summary of the standards. For more information, please visit the Aged Care Quality and Safety Commission, where you can read more detail.