February 22, 2024

Care Hotel Closure

After pioneering a new care service for nearly four years, ECH has made the difficult decision to close its 16-bed Care Hotel at College Grove, Walkerville. ECH is proud to have been the first in South Australia to pioneer this model of care, and such a decision is not taken lightly. Despite overwhelming interest before the pandemic, with support from third parties for the concept of a hotel model providing short-term stays for pre-and post-operative care, the Care Hotel has not realised financial viability and sustainability. Several factors, including launch timing, insufficient referrals for government-funded post-operative care and funding for short-term and overnight respite, plus the inability to claim services through private health funds, have all impacted the Care Hotel’s ongoing viability. ECH continues to offer our clients the services of our day programs, allied health, and fitness classes at College Grove; meaning, there will be no disruption to these services. ECH remains committed to pioneering and exploring new service opportunities and whilst this may be considered a setback, our dedication to providing exceptional care and support remains unwavering.

December 28, 2023

LearnX Diamond Award Winning for Evolve Learning Management System

The Australian training institute LearnX has honoured our B Online Learning Management System, Evolve, with the Diamond Award for Learning and Talent Technology LMS at the national 2023 LearnX Awards. The Award recognises Evolve as an effective Learning Management System as well as celebrates the dedication and resilience of our team in overcoming challenges.  LearnX Awards are the pinnacle event, celebrating excellence and those at the forefront of the eLearning and training and development industry.  ECH Chief Executive Claire Scapinello said, “Congratulations to every one of you for embracing Evolve and contributing to this remarkable achievement. This achievement is a testament to the incredible efforts of everyone involved in implementing Evolve, our partnership with B Online Learning, and the positive impact it has made, especially during the challenges posed by the COVID-19 pandemic.”    The learning pathways give staff the opportunity to complete training development at any time, in any place, and on any device.  ECH Learning & Capability Manager has said that “it is easy to use and has allowed ECH to streamline repetitive, manual, clunky processes to focus on producing and supporting meaningful and industry-specific eLearning to reflect the organisation’s strategic outcomes”   B Online Learning Co-Founder, Rebecca Verity said she was immensely proud of the result and emphasised the collaborative approach B Online Learning adopts with clients.  “We view our relationship with clients as a partnership, not a one-way street.

November 24, 2023

ECH recognised nationally in the Reader’s Digest Quality Service Awards

Voted by Australian consumers, ECH has been recognised nationally to have the highest quality of service provided to its 15,000 clients across 110 villages in South Australia, four Wellness Centres, four Day Programs and Care Hotel.   QSA 2024 AU Gold Home Care Services SA NT   DSC1088 311 DSC1089 312 DSC1090 313 Each year Reader’s Digest conducts the Quality Service Awards survey, with the aim of uncovering Australians’ attitudes towards services from businesses and companies across different industries. At the ceremony held in Sydney, ECH was announced as the winner of the Home Care Services SA/NT category. Attended by our CE Claire Scapinello, she expressed her thanks to the entire ECH team for the dedication shown in the work they do every day to enable older South Australians to get more out of life. “This award recognition truly reflects ECH’s unwavering commitment to ensure people are able to live life well, no matter their age or stage in life’s journey, and for this I am immensely proud,” Ms Scapinello said.   “We understand it takes a special person to work in aged care – someone who is caring and passionate about making a real difference. Staff are continually trained in their respective fields so they can provide care and services that help clients live independently and confidently.” As ECH embarks on a new long-term strategy to transform the discourse, mindset, and actions…

November 15, 2023

Growing the ECH and Botanic Gardens and State Herbarium Partnership

ECH is proud to continue our commitment to fostering social connections through our ongoing sponsorship of the Botanic Gardens and State Herbarium (BGSH) in 2024. Through the sponsorship, ECH clients and employees continue to enjoy and experience events, workshops, and community activities, bringing people together and promoting a sense of community. ECH Chief Executive Claire Scapinello says the partnership serves great significance in raising awareness of a healthy wellbeing. “We are delighted to be working closely with the Botanic Garden and State Herbarium,” she says. “Community gardening and engaging with nature has proven to be physically and psychologically beneficial and reduces the risk of social isolation. At ECH we want to inspire our clients and our employees to nurture their wellbeing; it is so important.   On Friday 17 November, a group of ECH staff will be taking part in ‘Nature Based Wellbeing’ at the Botanic Garden and State Herbarium. It will be an indulgent and unforgettable experience for the soul and senses and will equip individuals with life-long skills to nourish their wellbeing and relationship with nature.

November 3, 2023


Leading South Australian ageing care provider ECH (Enabling Confidence at Home) has been recognised in the 2023 Future of Ageing Awards, taking out the Community Engagement category with its Walking Footy nomination. The award recognises ECH for its extraordinary work and commitment in supporting older people with the program, which was launched in March 2020 after a successful pilot in 2019. A collaboration between ECH and the SANFL, the modified Australian Rules Football program is aimed at over 50s, promoting physical activity and social connections. Games are non-contact, with four 10-minute quarters in teams of six or more, held at SANFL venues. ECH Chief Executive Claire Scapinello said the national accolade was a great achievement and is testament to the extensive efforts the organisation undertakes in enabling older members of the community to stay active and maintain social connections. “Our clients remain our focus in everything we do, so to ensure their needs are met, the entire ECH team works tirelessly to deliver a range of services, which includes activities that promote social connections and a healthy wellbeing,” Ms Scapinello said.   “I’m so proud of the entire ECH team and we are delighted with the Walking Footy program that we have created in collaboration with the SANFL. It’s a fun way to meet people and get the heart rate up.” “We know the importance of staying socially connected so we will continue our promise in offering opportunities to older South Australians to engage in enjoyable activities.” SANFL Head of…

October 24, 2023

Partnership with the State Theatre Company South Australia

ECH has been a proud sponsor of the State Theatre Company South Australia since January 2022, and we are thrilled to once again partner with the Company in 2024. ECH has always been committed to enriching the lives of our clients and residents, and this collaboration with State Theatre Company South Australia exemplifies our dedication to providing diverse, engaging and immersive experiences. ECH Chief Executive Claire Scapinello says the sponsorship opens up opportunities for people to socialise and remain connected to their local community. “Over the past two years, our clients and residents have been fortunate to be given behind the scenes theatre experiences, work with actors and opportunities to go along and see performances, and attend exclusive events,” Ms Scapinello says.   “The performing arts has the ability to inspire and unite, so together, we aim to create memorable moments and artistic opportunities that foster creativity and cultural appreciation for the ECH community.” Watch our event pages, or sign up for marketing emails, to ensure you hear about our client offers from the State Theatre Company South Australia. Links ECH Events State Theatre Company South Australia…

October 20, 2023

Partnering to empower people to remain living independently at home

Since February 2022, ECH has worked on an innovative partnership with smart clothing brand Goldilocks and The University of Adelaide to develop a range of smart garments that would support older people to remain living independently in their own home. The three leading experts joined forces to secure funding through the South Australian Innovation Challenge which aimed to create new solutions that propel the health, aged care and disability sectors. ECH Head of Customer Experience Carolyn Dawkins said the Goldilocks Smart Clothing Research Project presented the opportunity to collaborate with experts in technology, aiming to benefit older clientele. “Collaborating with Goldilocks and The University of Adelaide has been an invaluable experience,” Ms Dawkins said. “Working to adapt this type of technology to the aged care sector has been remarkable. This project has shown ECH’s commitment to empowering older people to remain living independently at home.” This, along with other ground-breaking projects, will be discussed at the Aged Care Innovation Exchange on November 13 at Stone & Chalk Startup Hub at Lot Fourteen, where like-minded professionals, thought leaders, and pioneers as we delve into the forefront of advancements (and challenges) in aged care. Links: Goldilocks University of Adelaide Aged Care Innovation Exchange Humanitix Event Poster…

October 13, 2023

ECH celebrates the care and support of its allied health community

ECH Occupational Therapist Chelsea Hastings is inspired every day by her mission to enable older people in the community to live safely and independently in their own homes. Mrs Hastings, who has been working for the South Australian retirement living and home care service provider for eight years, says as an OT she works with individuals on activities for daily living – everything from personal care to functional mobility and transfers to leisure activities – and while so many clients face challenges, being able to help maintain their independence is the most rewarding part. “I love working with clients and helping them live a good quality life and remain living in their own home. There is so much value and meaning in the work we do every day, and the clients are extremely grateful. I always feel a sense of pride in helping people,” she says. “I enjoy working for ECH. While it’s a big organisation they always show their appreciation for all staff. They celebrate their staff and it’s really nice to receive a thank you, and I feel ECH do that really well. “I strongly encourage anyone who is thinking about working in allied health to give it a go. It’s varied and there is huge demand all the time. If people are passionate about healthcare and helping others, then allied health is a very rewarding career path.” ECH knows how important it is to celebrate its own allied health community every day and put into practise this…

September 14, 2023

RUOK? Day Message

RUOK? Today is the National Day of Action which reminds us that every day is the day to ask, ‘are you OK?’, and start a meaningful conversation whenever you spot the signs that someone YOU care about might be struggling with life.   On this day, let’s acknowledge the many benefits that exercise brings to supporting your well-being and reducing stress. Let’s consider walking footy as one idea which can help you connect with new people and have those conversations. It’s perfectly okay if you’re not already a budding Matilda’s soccer star or basketball enthusiast. There exists a variety of exercise groups and “social” sports leagues that prioritise social interaction over intense competition. The SANFL & ECH Walking Footy game, is a modified version of Australian Rules Football that prioritises enjoyment, safety, and inclusivity. This could be the perfect activity for you to take part in or simply attend from the sidelines, offering both a chance to play and a chance to socialise! Claire, ECH CE says, “While it remains valuable for our staff to grasp the advantages of the game, comprehending the social benefits of encouraging our clients to engage in a casual ball-kicking session holds equal importance.”   Matt, ECH Head of People and Culture, says, “We want everyone who works at ECH to feel they can talk about life’s ups and downs and access support if they need it.” If you’d like to learn more visit James, ECH’s…

September 5, 2023

Augmented Reality captivates young minds and seasoned souls

In a heart-warming collaboration of young minds and experienced individuals, Year 5/6 Mitcham Primary STEM extension students connected with ECH Community Day Program participants in a bid to bridge generational gaps. The students connected with participants at the Cumberland Park Community Centre to breathe life into Augmented Reality games. Affectionately known as “The Cumby Crew”, the Community Centre is a partnership between ECH and the City of Mitcham, where activities are held weekly to engage older members of the community. At the centre of this transformative journey, a captivating STEM project was born with students creating games with older people in mind, over two terms. The students got to showcase their creations to the individuals who will benefit from their ingenuity in the future. ECH Chief Executive Claire Scapinello said creating these meaningful connections within the local community was essential to overall health and wellbeing. “Each week, the ECH Community Connections Team ensures bonds are built and friendships are formed to encourage participants to try new activities such as craft, macramé, art, sewing, cooking, gardening, or even music and dance,” Ms Scapinello said. “The significance of this STEM primary school project extends beyond the classroom. It underscores the potential of education not only as a means of individual advancement but also as a vehicle for cultivating empathy, understanding, and cooperation.   “The collaboration between young minds and seasoned individuals underscores the invaluable exchange of knowledge and experience that takes place when generations come together with a common goal.” The…

August 7, 2023

Thanks for supporting older Australians

Today, as we mark Aged Care Employee Day, it presents us with a great opportunity to begin a different discussion about what is aged care and what carers do? Given the extensive media coverage of the Aged Care Royal Commission over the past few years, the average person can be forgiven for thinking that aged care and how we live as we get older comes down to one thing: a nursing home, or residential aged care. This means aged care workers who are registered nurses, chefs, lifestyle advisors, and personal carers, just to name a few, all do an incredible job, however, there is a whole other world beyond residential aged care. Aged Care Employee Day presents us with an opportune moment to look at the people who work to support older Australians as they reach different stages of their lives – not age. This means how we change our lifestyle depending on what we need to help us continue living our best lives. Older people can continue to live fulfilling lives with the aid of the caring efforts of wellness workers and care support workers. We need to shift the mindset of getting older to focus on ‘stage’ rather than ‘age’ in an individual’s journey. We know from feedback received by the Royal Commission that most Australians want to stay living in their own homes as they get older. We aim to ‘think outside the square’ and innovate to support our clients at different stages of their lives.